Work with us

Who wouldn’t want to work in one of the most desirable cities in the country, on one of the hottest products in video, with the best team around? Come join us in Boulder and enjoy perks such as: fresh air, great views, dozens of great places to drink, health and dental benefits, flexible work hours, and a high-energy but peaceful work environment. Our office is right off the Pearl Street Mall and we’re excited to have you join us!

QA Engineer

We’re looking for a talented Quality Assurance Engineer to help us build and maintain our industry-leading interactive video platform. This is a hands-on testing role that reports to the VP of Engineering, in a small collaborative, and fast-paced development environment. You should have 4 or more years of software testing experience, with at least one year in a lead role.

You must be great at:

  • Exploratory testing
  • Working in a fast-paced Agile team environment
  • Tracking down bugs
  • Writing clear and concise reports
  • Operating within a bug-tracking system
  • Prioritizing time and working with minimum supervision
  • Problem solving
  • Understanding Mac and PC environments, with some knowledge of iOS and Android platforms
  • Understanding the complexity of a product that straddles multiple browsers, hardware setups, operating systems and network environments
  • Responding swiftly to critical customer issues
  • Defining, developing and implementing quality assurance practices and methodology (i.e. test plans and test cases)
  • Designing and/or developing automated testing tools (unit tests, continuous integration, server logs, etc.)
  • Gauging the quality and stability of a build which is set for release

Must have an insatiable drive to break everything!

To apply for this job or to learn more about it, please send an email to jobs_at_raptmedia_dot_com.

Product Manager / Technical-Account Manager

We have a pressing need for a talented technical video enthusiast who will live and breathe our product and who will split her/his duties between internal product management and customer-facing technical implementation.

The Product Management portion includes taking responsibility for the process of the product pipeline from concept through delivery, ensuring that launched products are coherent, holistic and ready for market. Responsibilities include:

  • Be the go-to resource for information about the entire product. i.e. Know every product feature and the permutations for how those intersect with the users’ experience.
  • Usher ideas and features through prioritization, design, UX, software architecture, development, QA, and launch.
  • Ensure releases happen on a regular basis, facilitating communication between team members, and make sure the overall goals for the product are being met.
  • Help perform market analysis, monitor internal and external analytics, field and troubleshoot support requests, triage bug reports and see that the product hits the mark.
  • Know the latest product management software, have experience running standups/scrums, post mortems, iterations/sprints, and generally be able to wrangle a large team.
  • Be incredibly organized and detail oriented. Have technical knowhow, be knowledgeable about web practices, and well versed in modern video technology and solutions. Be able to handle different personality types, a landscape of ever-shifting schedules and goals, and routinely hit your milestones.

The Technical Account Management portion includes handholding our enterprise clients through exploratory conversation to a launched and stable in-the-wild project, and using technical expertise to evaluate and develop new business opportunities. Responsibilities include:

  • Be able to represent Rapt Media in everything technical in high-level sales meetings and partnership talks.
  • Be well versed in the product and know its limitations and potential; where it can be leveraged and where it will flop.
  • Be able to trouble-shoot technical problems, suggest project building solutions, and be able to think on the fly.
  • Be able to triage and address client concerns, and really dig in to help at a moment’s notice. This is a two-fold duty: First, alleviating customer concerns and second, going deep enough on technical issues to parse real P1 bugs from lesser-tier bugs from customer error from customer jitters. In this support-role, the position should alleviate a significant amount of current distraction from the engineering team.
  • Provide a framework for project launch, when the customer is unable to take the lead, ensuring that (from a technical perspective) new customers have an exceptionally sturdy and smooth launch of their first interactive video.

To apply for this job or to learn more about it, please send an email to jobs_at_raptmedia_dot_com.

Engineers:

If you’re a talented developer and you love video, and recognize it as the future of online media; if you’re passionate about video, but want to create the technology instead of just follow it; and if you can clearly see the potential of HTML5 and want to work with a creative, well-funded, cutting-edge video technology start-up — then give us a shout. Rapt Media is leading the charge in this rapidly evolving market — and we are looking for amazing experienced technologists to join our uber-talented development team. The position offers leadership potential, both within the company and more broadly in defining the future of HTML5 and online video. We give competitive salaries, health and dental coverage, and season ski passes to half-a-dozen nearby resorts. That’s right. Didn’t I mention we’re located in beautiful Boulder, Colorado?

To apply or to learn more about it, please send an email to jobs_at_raptmedia_dot_com.